Privacy Policy
 
When using the kleenezeshop.com website you will be asked to provide information about yourself. This information is needed to process and deliver the goods you have ordered.

We will ask for your name, e-mail address and postal address. These details will enable us to process your order and contact you in the event of any queries. We will also ask for your telephone number, so that we can contact you urgently in the event of any problem with your order. We will communicate with you by e-mail or telephone.

We may also use the information we hold to notify you of important changes, new services and special offers.
Other carefully selected companies may also make further offers to you. If you do not wish to receive these offers, un-tick the options box at registration or alternatively you may contact us by writing to Kleeneze Limited, Express House, Clayton Business Park, Accrington, Lancashire. BB5 5JY. You will be given the option to unsubscribe to further offers each time an offer is communicated to you.
You have the right to ask for a copy of the information we hold on you and to have any inaccuracies corrected.

By using our site you consent to the collection, retention and use of this information by your Kleeneze Independent Distributor. The information that you provide to your Independent Kleeneze Distributor is only accessible to Kleeneze and will not be shared with any other third party.

Any changes to our privacy policy will be notified on this page.

Telephone calls may be recorded or monitored. This helps to ensure we provide you with the highest level of service and maintain our quality standards.

Security

You are protected by the Kleeneze Limited security guarantee when you shop with us. We use industry standard security and anti-fraud software to encrypt all your personal information including name, address, e-mail and credit or debit card details to help keep it secure when the information is sent over the Internet. Your credit and debit card details are handled with the utmost security.

To ensure maximum security, you also need to take care. If applicable, always keep your login password a secret. Also, if you are using a shared PC, always log out and close the web browser when you have finished on this site.

Kleeneze Limited retains the right to reject any order received from addresses deemed to be either invalid or high risk. Notification of rejection will be sent by e-mail and a full refund will be processed if payment has already been accepted.

Cookies

Cookies are very small text files that are stored on your computer when you visit some websites.
Like most sites we use cookies to make our website easier for you to use. You can remove any cookies already stored on your computer, but these may prevent you from using parts of our website.
The cookies used on Kleenezeshop.com are based on the International Chamber of Commerce guide for cookie categories:

Strictly Necessary
These cookies are automatically written by the web site

Cookie	Description
cookiesDirective	Used to remember your preference to accept cookies from the site after you leave
.ASPXANONYMOUS	Used to determine if you are logged in for your duration on the site
ARPT	Used to help distribute the load of traffic in the web site across our servers
ASP.NET_SessionId	Used to remember the contents of your shopping basket, preferences between pages, to identify you when logged on and keep checkout secure for your duration on the site
Nopcommerce.Auth	Used to authenticate a logged in user

Performance
These cookies will not be written unless you agree to them

Cookie	Description
_utma, _utmb, _utmc, _utmz	Provided by Google Analytics to track your visit anonymously and produce reports to help us improve the web site

Functionality
These cookies are automatically written by the web site once you begin using it

Cookie	Description
nop.CustomerCurrency	Used to remember your chosen currency for your duration on the site
Nopcommerce.recentlyviewiedproducts	Used to remember and show products you viewed when previously visiting the site
Nopcommerce.AffiliateId	Used to remember your allocated Kleeneze distributor after leaving the site
Nopcommerce.LocationId	Used to remember your town after leaving the site to ensure your allocated distributor can provide personal delivery
nop.customersessionguidcookie	Used to remember your shopping cart contents when returning to the site and not logged in

Targeting
These are 3rd party cookies generally used to share on social networks or present targeted advertising after you leave the site. Kleenezeshop.com does not use any 3rd party advertising cookies but the following cookies will be written if you use the social share buttons.

Cookie	Description
_atuvc	Allows you to share products you like you’re your social network
_atshc	Allows you to share products you like you’re your social network

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.